Application Data Security Use Cases

PII Data in CRM and Ticket Management Systems

Sensitive data in CRM systems and ticket management applications contain regulated customer PII. The PII is secure as long as it remains within the application. However, when customer data is downloaded as a document or sent in an email, the security is lost – creating a data and compliance risk. Integration of CRM and Ticket Management applications with Seclore Rights Management ensures the security of customer sensitive data at the point of download and export. Seclore automatically attaches persistent, granular usage controls (view, edit, print, share, screen share) to the downloaded or exported document. Only authorized users can access the information even if they reside outside the organization. The usage controls can be modified or revoked in real-time to prevent mishandling of the data, saving organizations millions of dollars in penalties and lawsuits for compliance violations.
PII Data in CRM and Ticket Management Systems 600
Securing MA from VDRs 600

Securing M&A from VDRs

One of the key security requirements for the seller group is security and tracking of documents even after the prospective buyers download them. Using the Seclore SDK, VDR firms can ensure the security of sensitive information in the data room even after it’s downloaded Security policies on the protected documents are federated from the VDR, so they remain consistent wherever the document travels. User activities (view, edit, print, share) on the documents provide valuable insights to the sellers. The duration spent on each document is another indicator of buyer intent and helps predict the next steps in the deal.

Tracking User Activities in SIEMs

Organizations invest in DLP, discovery, and tracking tools to monitor user activities within their organization’s perimeter.Each of these tools has its own dashboard that integrates with SIEM tools to customize the information’s layout. With Seclore Right Management, persistent, granular usage controls (view, edit, print, share) can be automatically applied to discovered data and tracked wherever it travels – even outside their perimeter. All authorized actions and unauthorized attempts on documents are tracked with detailed information of each user event. This forensic data is seamlessly pulled into a SIEM system to depict a centralized view of the enterprise data across users, applications, and platforms, in a single pane of glass view. The centralized dashboard of all data-centric security tools provides valuable insights into the enterprise’s employee behavior (UEBA) initiatives.

Tracking User Activities in SIEMs 600